Who This Is For
- • Terminator X users on ARM hardware
- • Native Windows ARM setups
- • USB CAN communication and ECU sync issues
Terminator X on XPS 13 9345 Troubleshooting Guide
Use this page when Holley Terminator X fails to detect hardware, connect to ECU, or complete driver setup on Dell XPS 13 9345. Steps are tailored to your product and ARM-specific workflow.
Your Device Specs
- • Device: Dell XPS 13 9345
- • Processor: Snapdragon X Elite
- • Platform: Windows 11 ARM
Supported Hardware
- • 24x LS engines
- • 58x LS engines
- • Gen V LT engines
- • 4L60E transmission
Common Errors and Fixes
Holley Terminator X cannot detect USB CAN device
Symptom: The software opens, but your ECU or USB CAN adapter does not appear as connected.
Likely Cause: Driver install did not complete or Windows selected a generic USB driver.
- 1. Open Device Manager and confirm iCANDrivers USB driver is installed.
- 2. Unplug and reconnect the USB CAN adapter on a direct USB port.
- 3. Re-run iCANDrivers installer as Administrator, then reboot.
- 4. Relaunch tuning software and check connection settings.
Holley Terminator X opens but fails to connect to ECU
Symptom: You can start the app, but live data and ECU sync fail or time out.
Likely Cause: Incorrect communication selection, unstable power on ECU side, or cable/port quality issue.
- 1. Confirm ECU and adapter power are stable before opening software.
- 2. Use a short, direct USB cable and avoid passive hubs.
- 3. Select the correct communication interface in software settings.
- 4. Try a second USB port on Dell XPS 13 9345 and retry ECU handshake.
iCANDrivers installer runs but setup does not complete
Symptom: Installer exits early, or software still behaves as if no driver is installed.
Likely Cause: Security policy, antivirus interference, or stale prior install state.
- 1. Close tuning software before running the installer.
- 2. Run installer as Administrator in Windows 11 ARM.
- 3. Temporarily pause overly strict endpoint protection during install.
- 4. Restart Windows session after install and retest connection.
Still Stuck?
If these fixes do not resolve your issue, contact support with your exact tool, device, and error behavior. We offer a 30-day money-back guarantee.